Frequently Asked Questions
Everything you need to know about your Alyce Paris experience
How do I determine my correct size for an Alyce Paris gown?
Since formal wear sizing often differs from everyday apparel, we recommend checking our official size chart. Measure your bust, waist, and hips accurately, and choose the size that aligns with your largest measurement to ensure a perfect fit.
What is the standard shipping time for domestic orders?
In-stock items typically ship within 2-3 business days. Depending on your location, standard ground shipping usually takes 5-7 business days. Expedited shipping options are available at checkout if you need your dress for an upcoming event.
Can I return or exchange my formal dress?
Due to the delicate and seasonal nature of formal wear, we accept returns on unworn items with original tags attached within 14 days of delivery. Please note that certain clearance items or customized orders may be marked as final sale.
How can I verify that my dress is an authentic Alyce Paris design?
Every authentic Alyce Paris gown features an internal brand label and specific hangtags. To ensure authenticity, only purchase directly from our official website or from an authorized boutique listed in our store locator.
Do you offer international shipping?
Yes, we ship to many countries worldwide. International shipping rates and duties are calculated at checkout based on the destination. Please note that international delivery times may vary due to local customs processing.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and modern payment solutions like Apple Pay and Google Pay for a secure and seamless checkout experience.