Returns & Exchanges
At Alyce Paris, we want you to feel confident in your formal wear purchase. If you are not completely satisfied with your order, we offer a streamlined return process for eligible unworn items with original tags attached.
Initiate Your Request
Visit our online returns portal within 14 days of delivery and enter your order number and email address to begin the process.
Print Return Label
Once your return is authorized, download and print the prepaid shipping label provided via email and securely package your dress.
Ship the Item
Drop off your package at any authorized carrier location, ensuring all original designer tags and security seals remain intact.
Receive Your Refund
After our quality control team inspects the garment for any signs of wear, your refund will be processed back to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing